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>> Exam C-TS470-2412 Lab Questions <<
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NEW QUESTION # 80
Which cancellation information can you maintain on service contract item level? Note: There are 2 correct answers to this question.
Answer: A,C
Explanation:
In SAP S/4HANA Service contracts (scope item 3MO), cancellation details at the item level include:
* Cancelling party: Specifies who initiated the cancellation (e.g., customer or provider), maintained in the contract item data.
* Reason: A cancellation reason (e.g., customer request) can be recorded for audit and reporting purposes.
* Latest end date: Defined at the contract header or item validity level, not a cancellation-specific field.
* Billing block: Applied to block billing but not a cancellation attribute.This is configured in the contract item settings."Maintain cancelling party and reason at the service contract item level for cancellation tracking." (SAP Help Portal, Service Contract Management).
NEW QUESTION # 81
To which of the following can you assign production resources and tools? Note: There are 2 correct answers to this question.
Answer: A,D
Explanation:
Production resources and tools (PRTs)in SAP S/4HANA Cloud Private Edition, Service are objects (e.g., tools, test equipment) used during maintenance or service activities. They are assigned to specific operational steps to ensure the right resources are available. The correct answers aretask list operation (B)and maintenance order operation (C). Let's explore this in depth.
Understanding PRTs:
PRTs can be materials, equipment, or documents tracked in the system. They are not consumed like spare parts but are used temporarily during a task (e.g., a wrench or a calibration device). Assigning PRTs ensures proper planning and availability during execution.
Why Task List Operation and Maintenance Order Operation?
* Task list operation (B):A task list defines standard procedures for maintenance or service (e.g.,
"Inspect pump"). Within the task list, each operation (step) can have PRTs assigned in the operation details. For example, Operation 0010 might require a "Torque Wrench" as a PRT. This assignment is done in the task list maintenance screen (e.g., IA05 or IA06). When the task list is used in a plan or order, the PRTs carry over.
* Maintenance order operation (C):A maintenance order schedules specific work on a technical object.
PRTs can be assigned directly to operations within the order (e.g., in transaction IW31/IW32). For instance, Operation 0020 in a maintenance order might list a "Lifting Crane" as a required PRT. This supports detailed execution planning.
Why Not the Other Options?
* Service order (A):PRTs are not assigned at the header level of a service order. They are linked to specific operations within the order, which aligns with maintenance order operations (C), not the order as a whole.
* Product bundle (D):A product bundle groups items for sales or service offerings but has no operational context for PRT assignment-it's a commercial construct, not a work execution object.
Additional Context:
In practice, PRTs assigned to a task list operation can automatically populate a maintenance order when the task list is referenced, streamlining the process. Availability checks for PRTs can also be configured to ensure they're ready before work begins.
"Production resources and tools (PRTs) can be assigned to task list operations and maintenanceorder operations to specify the tools or resources required for execution."
NEW QUESTION # 82
What are examples of information contained in a maintenance item of a maintenance plan? Note: There are 3 correct answers to this question.
Answer: B,C,E
Explanation:
Amaintenance itemin a maintenance plan specifies details about the maintenance activity. The correct answers are:
* Call horizon (A):Defines the lead time (as a percentage or days) before the planned date when the call object is generated.
* Object list (B):Lists the technical objects (e.g., equipment, functional locations) subject to maintenance.
* Service interval (E):Specifies the frequency or cycle (e.g., every 6 months) for the maintenance activity.
* Service order type (C):This is defined at the maintenance plan level or call object, not the maintenance item.
* Service contract item (D):This relates to contracts, not maintenance items directly.
"A maintenance item includes information such as the call horizon, object list, and service interval to define the scope and timing of maintenance activities."
NEW QUESTION # 83
Which of the following are features of the clean core dashboard? Note: There are 2 correct answers to this question.
Answer: A,D
Explanation:
TheClean Core Dashboardis a tool provided by SAP to help customers monitor and maintain a clean core strategy in their SAP S/4HANA systems. A clean core approach ensures that the ERP system remains up-to- date, cloud-compliant, and free of unnecessary modifications, facilitating smooth upgrades and innovation adoption. This dashboard provides insights into system customizations, extensions, and compliance with clean core principles. Let's evaluate each option based on official SAP documentation and functionality as of March
2025:
* A. Customers can use the dashboard in the dev, test, and production tenants: The Clean Core Dashboard is primarily designed to monitor the clean core compliance ofproductiveSAP S/4HANA systems, as its purpose is to provide actionable insights into the live environment where business processes are executed. While development (dev) and test tenants are critical for building and validating extensions, the dashboard's focus is on the production tenant to ensure operational stability and upgrade readiness. SAP documentation specifies that it targets productive systems (e.g., SAP S/4HANA Cloud Private Edition production tenants), and there's no explicit mention of it being available across all tenant types (dev, test, production) in a unified manner. Thus, this option is not a confirmed feature.
* B. It can be accessed by using SAP for Me: This is a key feature of the Clean Core Dashboard.SAP for Meis SAP's customer portal, providing a centralized interface for accessing various tools, services, and insights related to SAP solutions. The Clean Core Dashboard is integrated into SAP for Me, offering customers a user-friendly way to view tiles and reports on their system's clean core status (e.g., custom code usage, API compliance, and extension metrics). This accessibility aligns with SAP's strategy to consolidate customer-facing tools in a single portal, making it a verified feature.
* C. Customers can grant access to the dashboard to partners: This is another confirmed feature. SAP allows customers to share access to the Clean Core Dashboard with implementation partners or service providers via SAP for Me's authorization management. This capability supports collaboration, enabling partners to assist in analyzing and optimizing the system for clean core compliance (e.g., during RISE with SAP engagements). The dashboard's design facilitates transparency and joint efforts between customers and partners, making this a standard feature in the private cloud context.
* D. It can be used in all SAP S/4HANA Cloud editions: This is not entirely accurate. The Clean Core Dashboard is specifically tailored forSAP S/4HANA Cloud Private Editionand, to some extent, SAP S
/4HANA on-premise systems, where customizations and extensions are more prevalent and need monitoring. InSAP S/4HANA Cloud Public Edition, the system is inherently clean by design (no source code modifications are allowed, only extensions via SAP BTP or in-app tools), reducing the need for such a dashboard. While clean core principles apply across all editions, the dashboard's functionality is most relevant to Private Edition and on-premise deployments, where customers have greater control over customizations. SAP documentation highlights its use in Private Edition contexts (e.
g., RISE with SAP), not universally across all editions.
The correct answers, B and C, reflect the dashboard's accessibility via SAP for Me and its collaborative feature with partners, as outlined in SAP's clean core strategy resources. These features enhance its utility in maintaining a modern, flexible, and cloud-compliant ERP system, particularly in SAP S/4HANA Cloud Private Edition.
Extract from SAP Documentation: "The Clean Core Dashboard, accessible via SAP for Me, provides transparency on system customizations and allows customers to collaborate with partners to ensure clean core compliance in productive SAP S/4HANA Cloud Private Edition systems." (SAP Community,10 Steps to Clean Core for SAP S/4HANA Cloud Private Edition for Customers, 2024).
NEW QUESTION # 84
What happens when you execute the step "Release for Billing" in an in-house repair process?
Answer: C
Explanation:
In thein-house repair processin SAP S/4HANA Cloud Private Edition, Service, the "Release for Billing" step initiates the billing process for repair activities. The correct answer isC: "The system creates a billing document request for each selected repair confirmation item." Arepair confirmation(e.g., transaction type REPC) records the work done, and when released for billing, the system generates abilling document request (BDR)for each confirmed item that is billable. The BDR is a preliminary document that can later be converted into a billing document(e.g., an invoice) via the billing due list.
* A:Billing due list entries are an outcome of BDRs, not directly created per repair object.
* B:Billing documents are not created immediately; BDRs are created first.
* D:Completion status is separate from billing release.
"Upon executing 'Release for Billing' in an in-house repair process, the system generates a billing document request for each selected repair confirmation item, enabling subsequent invoicing."
NEW QUESTION # 85
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